The goals of this course are to provide a structural framework to approaching this Business Process Re-Engineering effort, to provide insights as to how best to complete the work that needs to be done to ensure that what is created is fully aligned on completion with the directional strategies of the corporate leadership team, and to provide a road map for the tasks that need to be completed in order to achieve the actual implementation of the new processes and supporting information systems.
From the point that this methodology ends, operational departments of the corporation should more easily be able to package the defined out-putting tasks to be completed into actual development projects that will implement the changes required.
This methodology also pays respect to and incorporates the frequently changing dynamics of process within corporations due to the rapidity with which current technological innovations are pushing change, forcing new operational directions and value chain re-definitions.
- Understand a top down methodology for redesigning business and systems processes
- Have at hand a usable toolkit for delivering process improvement projects in a corporation
- Have the tools and knowledge to be able to facilitate process improvement projects
- Understand how to deliver a “Conference Room Pilot” project