TEAM ACADEMY Proudly presents this short course on Business Process engineering for those individuals working within a corporation that are looking for some structure that may assist them when given the unenviable task of “Re-Engineering” the corporation’s business processes and information systems in an effort to follow new directional and operational strategies developed by the corporation’s leadership body.
The goals of this course are to provide a structural framework to approaching this Business Process Re-Engineering effort, to provide insights as to how best to complete the work that needs to be done to ensure that what is created is fully aligned on completion with the directional strategies of the corporate leadership team, and to provide a road map for the tasks that need to be completed in order to achieve the actual implementation of the new processes and supporting information systems.
From the point that this methodology ends, operational departments of the corporation should more easily be able to package the defined out-putting tasks to be completed into actual development projects that will implement the changes required.
This methodology also pays respect to and incorporates the frequently changing dynamics of process within corporations due to the rapidity with which current technological innovations are pushing change, forcing new operational directions and value chain re-definitions.
- Understand a top down methodology for redesigning business and systems processes
- Have at hand a usable toolkit for delivering process improvement projects in a corporation
- Have the tools and knowledge to be able to facilitate process improvement projects
- Understand how to deliver a “Conference Room Pilot” project
Course Curriculum
| A Macro View of Business Process Design | |||
| Introduction to Business Process Design | 00:00:00 | ||
| Thoughts on Business Process Design / Re-Engineering | 00:00:00 | ||
| Architecting for Competitive Advantage – The Problem | 00:00:00 | ||
| Architecting for Competitive Advantage – The Solution | 00:00:00 | ||
| Architecting for Competitive Advantage – Concluding Comments | 00:00:00 | ||
| Building Business Cases | 00:00:00 | ||
| Methodology Overview | |||
| Define Level 1 Summary Business Processes | 00:00:00 | ||
| Define Level 2 Process Flows | 00:00:00 | ||
| Develop Level 2 Process Flows and Document | 00:00:00 | ||
| Develop Level 3 Process Flows and Map to Systems Applications | 00:00:00 | ||
| Verify Application Mappings | 00:00:00 | ||
| Performance Measures and Reports | 00:00:00 | ||
| Interface Definitions | 00:00:00 | ||
| Perform Systems Scenario “Application” Gap Analysis | 00:00:00 | ||
| Develop Physical Implementation Strategy | 00:00:00 | ||
| Develop Final Deliverable | 00:00:00 | ||
| Approval Workflow and Process | 00:00:00 | ||
| Business Process Re-Engineering - Tools , Techniques & Templates | |||
| Process Model Example | 00:00:00 | ||
| Business Process Definition | 00:00:00 | ||
| Process Checklist | 00:00:00 | ||
| Report Questionaire | 00:00:00 | ||
| Form Questionaire | 00:00:00 | ||
| Interface Questionaire | 00:00:00 | ||
| Workflow Questionaire | 00:00:00 | ||
| Systems Scenario Listing / Mapping | 00:00:00 | ||
| Roles / Skills Checklist | 00:00:00 | ||
| Performance Measures and Reports | 00:00:00 | ||
| Interface Definition Template | 00:00:00 | ||
| Information Architecture Template | 00:00:00 | ||
| Functional and Workflow Specification | 00:00:00 | ||
| MS-VISIO Overview and usage for Process engineering. | |||
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